Communication & Education Management will affect those directly supporting the program and the entire organization when it comes to awareness and understanding of policy. Proactive change management requires planning and communicating for change, followed by the necessary training to ensure that the adoption of these new policies are successful and that employees truly understand how to use the new processes.
Departments within the organization in the past have been able to operate rather autonomously, with each dependent on the other for the success of the overall business strategy but not dependent on one another for the function of the individual department. Information Technology has changed this business model forever.
The good news is that this new-found interdependency is possible with a strategic plan for communication and education.
The Communication & Education Advanced Training Course is based on the information and practices contained in the IBPL Communication and Education Volume 4, which makes clear the fact that this KPA is truly enterprise-wide. It also requires the direct support of many people to provide awareness and understanding of policy throughout the organization.
Change is inevitable and necessary. Proactive change management requires planning and communication for change, followed by the necessary educational training to ensure that the adoption of the new changes (policies) are successful and that all personnel understand how to adhere to the newly changed processes.
This Advanced Training Course will examine thoroughly best practices in effective communications and the real value of a well-planned education process. Communication and Education in any organization is an on-going activity that must be reviewed on a regular basis and revised as necessary.
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