Reply To: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs?

[Antonio Navas]

I would stick with Communication & Education Management, Program Management, and Policy Management as the foundation KPAs, because they help ensure everyone understands the goals, provide direction for all ITAM activities, and set clear rules and expectations across the organization.