Communication & Education Management will require many people directly supporting the program and the entire organization when it comes to awareness and understanding of policy. Proactive change management requires planning and communicating for change, followed by the necessary training to ensure that the adoption of these new policies are successful and that employees truly understand how to use the new processes.
The Certificate of Advanced Study (CAS) is earned by studying two areas of information technology asset management (ITAM). Advanced courses are built around the world class curriculum developed by the International Association of Information Technology Asset Managers.
The certificate can be earned by completing two courses of advanced study through the online platform. Courses contain a series of video lectures, access to full time instructors as needed, review of ITAM concepts, and complete with a self-evaluation exercise that both brings the materials together, and provides immediate business value for you and your organization.
The Communication and Education Advanced Course of Study is based on the information and practices contained in the IAITAM Best Practice Library (IBPL) Communication and Education volume 4 which makes clear the fact that this Key Process Area is truly enterprise-wide, and requires the direct support of many people to provide awareness and understanding of policy throughout the organization.
We have all learned that change is inevitable and necessary. Proactive change management requires planning and communication for change, followed by the necessary educational training to ensure that the adoption of the new changes (policies) is successful and that all personnel understand how to use the newly changed processes.
This Advanced course of instruction will thoroughly examine best practices in effective communications and the real value of well planned education processes. Communication and Education in any enterprise is very much an on-going activity which must be reviewed on a regular basis and revised as necessary. We will study the benefits of C&E.
- Review of ITAM Program Concepts
- Introduction to the ITAM Professional Code of Ethics
- Overview of Scope, Roles, and Definitions for this Key Process Area (KPA)
- Review of KPA Workflow
- Access to Best Practice Templates & Worksheets
- Development of Projects to Establish/Improve KPA
- Review of Available Technology to Support KPA
- Business Area Assessment Specific to Students Business
- Development of Buy-in Pitch based upon the Business Assessment
Discussion and sample projects including: Education Planning Efficiency Check, Change Management Checklist, Communication Planning, Learning Plan, Educational Request, C&E Projects, Training and Communication Content Requirements, Vendor Communication Policy, Policy Communication Process. Technology that will enhance the Communication and Education Process Area, and Executive Buy-in.
This Advanced Study course consists of the following:
- IAITAM Best Practice Library Volume 4, Communication and Education
- Series of video lectures
- Access to full time instructors as needed
- Review of ITAM concepts
- Self-evaluation exercise that incorporates best practices to uncover immediate business value for you and your organization
Courses extend learning opportunities through peer-to-peer interaction. Peer-to-peer learning is what happens in an learning environment where learners (most of them working professionals) interact regularly with one another to share insights and experiences. Each course has an online discussion component guided by course instructors where learners share insights and opinions relative to the course material. Learners have the opportunity to gain significantly from the vast experiences of the instructors and other professionals. Some form lasting friendships that benefit both parties professionally.
Advanced study programs are offered online and offer learners:
- The convenience of a flexible schedule
- 24-hour, 7-day-a-week access to courses
- Attendance from the privacy of your home, office, or anywhere with an internet connection
Learners work with books from the IAITAM Best Practice Library and online study guides to perform coursework that is submitted to instructors for evaluation and feedback.
Once registered, you will receive an email with further instructions.
*Specific content is subject to change, reflecting the dynamic evolution of industry activities. IAITAM is not responsible for costs associated with cancellations. All IAITAM courses and content are proprietary and confidential.
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