Looking towards the future of IT and IT Asset Management, there are some trends from 2012 that are beginning to come to fruition. This month’s Member’s Digest will examine those trends and present opinion on how they affect IT Asset Management:
This has been a buzzword floating around the tech industry lately and an area of growth that is likely to impact IT in 2013. Big Data includes raw and unstructured data as well as organized data in mass volumes. There are varying types from different types of sources. The prediction is that it will provide so much data in so many different ways that we will not be able to keep up with the volume. IT Asset Managers will be scrambling to license correctly or to keep ahead of the rising costs from either software or cloud options. Data collection tools are evolving and becoming more powerful, but comprehensive automation as well as other correlation tools and employee capabilities are not keeping up. These are jobs that will need to be created.
Market Consolidation Will Cannibalize IT Services
SaaS, cloud computing, etc. will begin to consolidate IT services under one central hub, reducing the service workload of internal IT departments. Various functions will begin to be offered through all-in-one “tools.” Complexity and specialization has been overwhelming for practical management. The IT environment has become so vast and diverse that IT Asset Managers are asking for more simplistic and comprehensive tools that are able to provide multiple functions. IT environments will begin to simplify and homogenize. This reduction in environment complexity has been shown to provide better IT service capabilities, quicker response times, and a higher overall ROI by leveraging numerous channels such as vendor negotiations, streamlined acquisition processes, and reduced licensing complexity.
BYOD Trends Are Conflicting
Gartner and Forrester have predicted that 2013 will see a major adoption of BYOD into major organizations, with VMWare and Cisco as front-runners since they already are operating with a BYOD environment in place. Nucleus Research contradicts this assessment with the notion that CFOs will see a higher TCO for BYOD and anticipate a move towards a more traditional enterprise computing strategy. The Aberdeen Group backs this research with some of their own: a company with 1,000 BYOD smartphones spent an extra $170,000 dollars that year with the majority of the costs coming from the processing of additional expense reports.
Passwords Will Become a Thing Of The Past
As technology has become more powerful and expansive with one-third of the entire world’s population accessing the internet, passwords have become more susceptible. The solution is something that has been around for almost a decade but never caught on: biometrics. Retinal scans, voice printing, or fingerprint security will see a large growing trend in 2013 and beyond. There is a major increase data security anticipated for organizations from this change.
While IAITAM doesn’t claim to predict the future, trends and “mile markers” indicate change in the coming year. 2013 has the opportunity to bring forth some of the most progressive changes in the IT and ITAM industries, especially if 2012 was any indication. I leave you all with this quote which I think sums up the future ahead the best way possible:
“When written in Chinese, the word “crisis” is composed of two characters. One represents danger and the other represents opportunity. “
John. F. Kennedy