Simply put, IT Asset Management is a set of business practices that incorporates IT assets across the business units within the organization. It joins the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of these assets including tactical and strategic decision making.
IT Asset Management is an investment that provides substantial and measurable benefits for short, medium, and long-term needs and goals. Trained IT Asset Management professionals have the ability to introduce best practices that deliver real value to the organization, whether facing a software audit or preparing for a merger.
In the average work environment, technology exists at every turn. Desktop computers with monitors or laptops complete with a host of software titles can be found in every office or work area along with a smartphone and VoIP telephone. A short distance away you will find networked printers, copiers, scanners, fax machines and servers. Perhaps your organization has adopted Cloud services in hopes of reducing costs and risks.
This technology handles the majority of the work executed daily for the organization and more importantly, your customers depend on it, yet the importance of this technology is taken for granted, and furthermore, the management of it is underestimated and misunderstood. The reality is that this technology fuels the organization and represents a major investment and is critical to the revenue stream. Every dollar made by your organization is touched by technology!
ITAM delivers services to everyone in the organization in order to facilitate business success.