AI can transform ITAM by streamlining processes, improving decision-making, and reducing costs. When used strategically, it enhances efficiency across departments, turning challenges into opportunities.
Steff Gilbert
Steff is a full time Instructor and Content Delivery Manager at IAITAM. She joined the team in October 2019 as a Training Consultant and became a full time employee in May 2020. She has a passion for teaching and helping others. Before joining the IAITAM Team, Steff gained over a decade of experience taking on ITAM tasks and projects in various roles normally found outside of ITAM, such as Training Manager, Mac Lab Coordinator, and Sales Tech Manager across numerous organizations and industries, such as Technical Support Management for a large tech company, Health Insurance, International Banking, Internet Service Providers, and Cellular Carriers.
Is Your SAM Program Supporting Your Organization’s Goals and Drivers?
By following ITAM best practices, organizations can optimize their software inventory, improve project management, and enhance collaboration with other departments. Communication, education, and alignment with organizational goals are key to ensuring ITAM success and delivering value company-wide.
Proving Your ITAM Success: Creating Program Success Reports that Increase Awareness and Buy-In
Did you know that you should also include ITAM challenges and failures in your Program Success Reports? Executives want REAL data, not just information about what has gone well. Document what went wrong, why, and how you resolved or plan to resolve the issue. Over time, your Program Success Reports will not only prove program maturity, but also how you got there!
RACI Chart – A Powerful Tool for ITAM Role and Responsibility Alignment
Clear role definitions are crucial for effective ITAM, supporting strategy, risk mitigation, and budgeting. Aligning ITAM tasks with job titles ensures clarity and efficiency. RACI charts facilitate collaboration and accountability.
Keeping IT Inventory Current and Accurate – Your organization depends on it!
This article addresses common ITAM inefficiencies caused by poor inventory processes, such as retrieving devices and managing retired assets. It emphasizes the need for clear policies, regular training, and communication to ensure proper asset management.
Manage Projects Like A Pro: Gantt vs. Pert Chart
In my latest CAMP Course, we were discussing Project Management best practices for staying on track and within the budget and I mentioned that Gantt and PERT Charts are great tools for scheduling projects and monitoring their success.
Strong Compliance Management Enhances Security!
Proactive compliance in ITAM enhances security, reduces risks, and fosters employee responsibility. Aligning with licensing, regulations, and best practices safeguards data, meets standards like PCI DSS and NIST, and strengthens IT resilience.
ITAM’s Role in Organizational Sustainability
ITAM's Role in Organizational SustainabilityWith: Steff Gilbert, IAITAM In order to obtain and maintain executive buy-in, we must be aligning our initiatives with organizational goals and drivers. One main priority on the minds of executives lately is sustainability....
Best Practices for BYOD: Maintaining Compliance and Keeping Your Data Safe
Bring your own device can be a great way to save budgetary dollars while also ensuring your end users have technology they are comfortable with. But who owns the software licenses and data on each asset? And what happens when the asset or the employee exits the organization? In this session, we’ll discuss necessary policies and best practices when implementing a BYOD program.