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Steff Gilbert

Steff is a full time Instructor and Content Delivery Manager at IAITAM. She joined the team in October 2019 as a Training Consultant and became a full time employee in May 2020. She has a passion for teaching and helping others. Before joining the IAITAM Team, Steff gained over a decade of experience taking on ITAM tasks and projects in various roles normally found outside of ITAM, such as Training Manager, Mac Lab Coordinator, and Sales Tech Manager across numerous organizations and industries, such as Technical Support Management for a large tech company, Health Insurance, International Banking, Internet Service Providers, and Cellular Carriers.
Reconnecting HAM & SAM

Reconnecting HAM & SAM

Reconnecting HAM & SAMWith: Steff Gilbert, IAITAM Are you currently experiencing a disconnect between HAM and SAM in your ITAM Program? In this session, we’re going to talk about the areas where HAM & SAM overlap and depend upon one another as well as some...

Asset ID & Tracking Methods

Asset ID & Tracking Methods

Asset ID & Tracking MethodsWith: Steff Gilbert, IAITAM Barcodes, RFID, IoT… which is right for your organization’s IT assets? In this session we’ll explore the pros and cons of each method and discuss how they’ve helped your organizations keep track of IT...

Contract Management Best Practices

Contract Management Best Practices

Contract Management Best PracticesWith: Steff Gilbert, IAITAMKeeping track of SLAs, VPAs, and other IT Asset Contracts can be tough work! In this session we'll discuss several best practices for effective Contract Management including: Standardizing and centralizing...

Managing the Cost of the Cloud

Managing the Cost of the Cloud

Managing the Cost of the CloudWith: Steff Gilbert, IAITAMIt's more important than ever to have an accurate picture of the cloud resources being used in your organization and what they cost. In this session, we'll take a look at the best practices for managing cloud...

Managing the Cloud

Managing the Cloud

Managing the CloudWith: Steff Gilbert, IAITAMIt's more important than ever to have an accurate picture of the cloud resources being used in your organization and when. In this session, we'll discuss ways to allocate resources more efficiently and ensure that your...

KPA of the Month: Communication & Education Management

KPA of the Month: Communication & Education Management

KPA of the Month: Communication & Education ManagementWith: Steff Gilbert, IAITAMCommunication and Education is a Core Key Process Area that the entire organization needs to be successful.  In this session, we’ll look at the best practices that C&E process...

Keep It Super Simple – The 4 Step ITAM Process for Success

Keep It Super Simple – The 4 Step ITAM Process for Success

Keep It Super Simple – The 4 Step ITAM Process for SuccessWith: Steff Gilbert, IAITAMOften times we find ourselves getting bogged down in complex solutions in efforts to align with organizational goals or increase efficiency. In this session we’re going to look at...

KPA of the Month: Policy Management

KPA of the Month: Policy Management

KPA of the Month: Policy ManagementWith: Steff Gilbert, IAITAMPolicy Management is the KPA responsible for ensuring the organization’s policies are current, clear, understood, and equally enforced.  In this session we’ll define important policy related terms, discuss...

You Can’t Secure What You Don’t Know You Have

You Can’t Secure What You Don’t Know You Have

You Can't Secure What You Don't Know You HaveWith: Steff Gilbert, IAITAMOrganization's have been faced with the challenge of securing their assets since the dawn of time, but the threats have changed and evolved over time. With hybrid work environments comes...

KPA of the Month: Program Management

KPA of the Month: Program Management

KPA of the Month: Program ManagementWith: Steff Gilbert, IAITAMThe ITAM Program defines the overall strategy, mission, objectives, prioritization, and measurement of all efforts to manage an organization’s IT assets. This KPA encompasses all ITAM related efforts. In...