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Steff Gilbert

Steff is a full time Instructor and Content Delivery Manager at IAITAM. She joined the team in October 2019 as a Training Consultant and became a full time employee in May 2020. She has a passion for teaching and helping others. Before joining the IAITAM Team, Steff gained over a decade of experience taking on ITAM tasks and projects in various roles normally found outside of ITAM, such as Training Manager, Mac Lab Coordinator, and Sales Tech Manager across numerous organizations and industries, such as Technical Support Management for a large tech company, Health Insurance, International Banking, Internet Service Providers, and Cellular Carriers.
KPA of the Month: Compliance Management

KPA of the Month: Compliance Management

KPA of the Month: Compliance ManagementWith: Steff Gilbert, IAITAM Staying on top of compliance issues is important in ITAM because it prevents the disruption of business practices and saves money by helping to avoid fines, fees, and penalties. In this session, we'll...

Showing the Value of the ITAM Program

Showing the Value of the ITAM Program

Showing the Value of the ITAM ProgramWith: Steff Gilbert, IAITAM ITAM is all about value! We acquire the asset with the highest value, and manage it so that it continues to be valuable throughout its lifecycle. Without this value, the organization would suffer. But...

Retrieving Assets at EOL

Retrieving Assets at EOL

Retrieving Assets at EOLWith: Steff Gilbert, IAITAM Many organizations are having a rough time retrieving assets from the WFH environment. In this session, we’ll talk about policies to develop to get the commitment of employees, and steps you can take when the policy...

What to Look for in an ITAD Vendor

What to Look for in an ITAD Vendor

What to Look for in an ITAD VendorWith: Steff Gilbert, IAITAM Technology is evolving at rapid speed, asset lifecycles are shrinking, and environmental regulations are ever-changing. This makes ITAD even more complicated. In this session, we're going to explore several...

Reconnecting HAM & SAM

Reconnecting HAM & SAM

Reconnecting HAM & SAMWith: Steff Gilbert, IAITAM Are you currently experiencing a disconnect between HAM and SAM in your ITAM Program? In this session, we’re going to talk about the areas where HAM & SAM overlap and depend upon one another as well as some...

Asset ID & Tracking Methods

Asset ID & Tracking Methods

Asset ID & Tracking MethodsWith: Steff Gilbert, IAITAM Barcodes, RFID, IoT… which is right for your organization’s IT assets? In this session we’ll explore the pros and cons of each method and discuss how they’ve helped your organizations keep track of IT...

Contract Management Best Practices

Contract Management Best Practices

Contract Management Best PracticesWith: Steff Gilbert, IAITAMKeeping track of SLAs, VPAs, and other IT Asset Contracts can be tough work! In this session we'll discuss several best practices for effective Contract Management including: Standardizing and centralizing...

Managing the Cost of the Cloud

Managing the Cost of the Cloud

Managing the Cost of the CloudWith: Steff Gilbert, IAITAMIt's more important than ever to have an accurate picture of the cloud resources being used in your organization and what they cost. In this session, we'll take a look at the best practices for managing cloud...

Managing the Cloud

Managing the Cloud

Managing the CloudWith: Steff Gilbert, IAITAMIt's more important than ever to have an accurate picture of the cloud resources being used in your organization and when. In this session, we'll discuss ways to allocate resources more efficiently and ensure that your...

KPA of the Month: Communication & Education Management

KPA of the Month: Communication & Education Management

KPA of the Month: Communication & Education ManagementWith: Steff Gilbert, IAITAMCommunication and Education is a Core Key Process Area that the entire organization needs to be successful.  In this session, we’ll look at the best practices that C&E process...