Reply To: Create and compare an “Is Map” vs. a “Should Map.”

Prog Home v3 Forums CAMP SPT Create and compare an “Is Map” vs. a “Should Map.” Reply To: Create and compare an “Is Map” vs. a “Should Map.”

#61306
Adriene Pickett
Participant

Is Map: Alerting employees that their inactive mobile lines will disconnect if action isn’t taken.

Should Map: Created automated email notifications and timeline for notices (first notice goes out to zero use employees, 2nd reminder notice – 23 days later, 3rd notice – 7 days later, after 120-day mark – disconnect service)

Comparing two:
Evaluating the problem in Is Map and taking steps to make sure company isn’t paying for mobile devices that aren’t needed for business in Should Map.