Evaluate the different relationships between the KPA’s from a Vendor standpoint. Which KPA’s have the most important dependencies?

[Chris Mcdonald]

Evaluate the different relationships between the KPA’s from a Vendor standpoint. Which KPA’s have the most important dependencies?

 

 

[Bianca Maurice]

Acquisition KPAs
Documentation KPAs
Policy management KPAs

[Heather Waider]

AQU – Acquisitions will be made from a vetted vendor list, curated by Vendor Management, which takes into consideration the needs of the ORG and designed to ensure the best quality of products and services.
DOC – The Vendor Manager maintains a document library of vendor interactions. It includes tangible attributes of a vendor’s profile: contracts, negotiations, SLAs, vendor contact info, etc.
POL – Vendor Management provides input for policy creation by evaluating the needs of the ORG while managing risk, financials and performance.

[Jennifer Badamo]

KPAs with the Most Important Dependencies
From a vendor standpoint, the following KPAs are most central due to their web of dependencies:

Contract Management
Central hub linking selection, service delivery, change, compliance, and financials.

Service Delivery Management
Provides the operational base for assessing performance and fulfilling contractual obligations.

Performance and Risk Management
Directly linked with service delivery, compliance, and financial implications.

Vendor Selection and Evaluation
Critical starting point that determines downstream success or failure.

[Author]

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