Needs Assessment: What is your one sentence needs assessment for each of the two projects (one sentence each)? This is “what” needs to be done.

[Chris Mcdonald]

[Ashley Williams]

There needs to be a document that can let end users know what impact they have on ITAM and info that is sent around the organization.
There also needs to be documentation of ALL ITAM processes – HW and software – so that in the even that any system needs to be updated, there will be complete references.

[Brian Heltzel]

1) Stakeholders not only need to be clearly defined, but clearly trained. That training needs to happen in a local, relevant way. It cannot seem like a mandate from corporate on the other side of the world. The benefits to the organization need to be clear.

2) Hard cost savings needs to be measured. Programs and processes often add work, not reduce it. At best they may change it. However, if a hard cost savings, or even a risk avoidance value, can be captured then the project buy-in has a higher chance of success.

[Author]

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