Value Proposition: What is your one sentence value proposition for each of the two projects (one sentence each)? This is “why” each project needs to be done.
There needs to be a document that can let end users know what impact they have on ITAM and info that is sent around the organization- so that they can help improve ITAM data and processes.
There also needs to be documentation of ALL ITAM processes – HW and software – so that in the even that any system needs to be updated, there will be complete references.