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What additional KPA would you add to the list of 12?

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Viewing 11 posts - 211 through 221 (of 221 total)
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  • April 16, 2025 at 9:50 am #71089
    Bryan McCauley
    Participant

    No idea.

    April 16, 2025 at 7:17 pm #71113
    Dan Cassidy
    Participant

    The 12 KPAs seem to be sufficient

    April 17, 2025 at 7:06 pm #71208
    Victor Danao
    Participant

    Process Monitoring Management and SLAs Management

    April 23, 2025 at 7:11 pm #71292
    Karthik Kuppuraj
    Participant

    NA

    April 24, 2025 at 5:05 am #71298
    John Paul Lorenzo
    Participant

    no awareness of additional KPA at the moment

    April 29, 2025 at 1:20 pm #71421
    Holly McInroy
    Participant

    Planning or Governance – When creating a program identifying the governance structure and planning for the annual outlook of the ITAM program would be beneficial.

    April 29, 2025 at 1:23 pm #71423
    Holly McInroy
    Participant

    Planning / Governance – help direct annual outlook of the program and target initiatives to support the KPAs.

    April 30, 2025 at 1:24 pm #71496
    Randy Nobisdana
    Participant

    no idea

    May 1, 2025 at 5:07 am #71510
    Claro Pegarido
    Participant

    Security policy development and enforcement

    May 5, 2025 at 8:30 pm #71724
    Tiffany Merovich-Winter
    Participant

    Not sure of what I could add at this time.

    May 6, 2025 at 3:31 pm #71748
    Leslie June
    Participant

    AI Management – defining goals, policies, governance, training, learning, data and computing requirements, use of AI agents, robotics, oversight, agentic, applications in each of the other KPAs, monitoring successes and failures (KPIs), and Continual Service Improvement (CSI)

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