Forum Replies Created
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AuthorPosts
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May 2, 2025 at 10:42 pm in reply to: Does your organization already have a document library already and, if not, where will you store documents? #71668
Adam Warner
ParticipantYes, in our CMDB. The same documents will also be stored in the ITAM Sharepoint site.
May 2, 2025 at 10:40 pm in reply to: Name legislations you’re familiar with that likely will affect your ITAM program. #71667Adam Warner
ParticipantHIPAA & FISMA requirements, EPA. Indirectly many of the current executive orders cutting funding.
May 2, 2025 at 10:33 pm in reply to: What educational events will you attend to improve your ITAM skills? #71666Adam Warner
ParticipantVendor panels, ITAM conferences, general IT sessions, Project Management courses.
May 2, 2025 at 10:31 pm in reply to: Discuss whether communication or education is more important. #71665Adam Warner
ParticipantAnother intertwinable set. Communication is arguably more important though because without it Education is very difficult.
Adam Warner
ParticipantThe Core KPAs are fairly intertwinable on importance. Program Management ties it all together while Policy Management sets the program guides.
May 2, 2025 at 9:55 pm in reply to: What do you think is the most important policy for an ITAM program? #71658Adam Warner
ParticipantDefining the program itself. That would define which KPAs take prominence. Risk Management may be more important than asset lifecycle depending on goals.
May 2, 2025 at 9:48 pm in reply to: Policies must be enforced. What consequences will there be if they are not followed? #71657Adam Warner
ParticipantThat is the current problem spot. With standards and policies scattered about, there is confusion as to which one is right. There is also some push back on meeting them and historically been minimal consequences unless a situation results from it.
May 2, 2025 at 9:46 pm in reply to: Consider a process in your organization and brainstorm how to simplify it. #71656Adam Warner
Participantprocurement and hardware standards currently depend on who you talk to. There are numerous options available overall, but different divisions use different models as their standard. Having the standards and availability set form a higher level may ease that and improve overall support and risk management.
May 2, 2025 at 9:43 pm in reply to: In what ways will your office culture affect how you communicate? #71655Adam Warner
ParticipantAttitude helps determine buy-in or willingness to adopt changes.
The culture may also influence what communication style would be best received.May 2, 2025 at 5:34 pm in reply to: What’s the first policy you’ll create and enforce in your ITAM program? #71633Adam Warner
ParticipantEstablishing what ITAM is within the organization and its goals. Then probably hardware retention.
May 2, 2025 at 4:50 pm in reply to: Critique the roles and responsibilities, what other key stakeholder might be present in your organization? #71631Adam Warner
ParticipantService & Support teams, Departments / users for life of equipment & budget planning and risk management, HR for documentation management, Communications team
May 2, 2025 at 4:46 pm in reply to: Consider the executives you’ll have to convince. What negotiation skills will you have to use? #71630Adam Warner
ParticipantCommunication:
What are “winning” criteria? How can an item be useful to both sides / multiple areas?Budgeting & Planning:
How much will it cost? Will there be eventual profit / turnaround? Will the item allow better efficiency for others? How long will it last?Strategic Initiatives:
Will this help set new goals or direction? Why is it important?May 2, 2025 at 4:42 pm in reply to: What roles and responsibilities do you have or anticipate you’ll have in your ITAM program? #71629Adam Warner
ParticipantPolicy creation
Process write-up
Communication & Education delivery and verification
Disposal management
Procurement review – actual budget is handled elsewhere, but I process the outgoing units and assist in establishing the criteria for compliance
Limited Software responsibilities – license managementAdam Warner
ParticipantComponents are all present, but should be in better communication with each other.
Practice and procedures are present for many items, but should have better documentation and communications.May 2, 2025 at 4:36 pm in reply to: What non-verbals are you using right now as you read these discussion questions? #71627Adam Warner
ParticipantWriting, facial expressions, body posture
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