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The importance of forecasting the requirements of the organization to align with budgets and procurement policies. Educating all groups within the organization about ITAM is a start. Try to create relationships across departments/groups and share what ITAM does for them and the organization – this can be difficult as not many leaders understand what ITAM is and feel it not important.
The ability to measure your success, supplying the needed equipment to help the organization meet their goals, the training and sharing of information is incredible!
Determining the Assets your ITAM program will monitor depend upon the centralization that exists within your organization. End user computing assets might include the audio and visual equipment if this equipment is procured or supported through the same departmental structure. Is your ITAM program under the IT organization or Finance, this can drive your determination.
ITAM Tools are a major topic of discussion. Do you use MS applications (excel, access), procure new tools and help them evolve into strong ITAM management tool, or procure more expensive well established tools. How to determine the best match for your organization as a whole.
Documentation management is the most difficult to implement and maintain due to the constant changes in the environment and the tool adjustments.
