Alan Bain

Alan Bain is the Vice President of Delivery for ISAM. With nearly 40 years of IT experience, he is still a baby by mainframe standards.

Navigating Software Contractual Terms

A Software License Agreement is a contract between a vendor and a customer that outlines how software can and cannot be used. Below are some examples.

The Importance of Tracking Usage

Different perspectives mainly focused on the optimization of cost, specifically optimization of cost tied to the actual usage of software and licenses

Improving Support to Increase ROI

Now that many organizations have shifted to hybrid or work-from-home models, their approach to IT asset management needs to shift as well.