My Courses

  • The Scope of IT Asset Management: Summary Results of the 2018-2020 IAITAM Practitioner Surveys

    The Scope of IT Asset Management: Summary Results of the 2018-2020 IAITAM Practitioner Surveys

    The Scope of IT Asset Management: Summary Results of the 2018-2020 Practitioner Surveys By IAITAM   The practitioner survey for the IT Asset Management (ITAM) profession provides data on how successful the profession, the ITAM program and the individuals in the profession are and, when feasible, with historical comparison. Some of the core questions that capture the goals for the survey are: How pervasive across industries are formal ITAM programs? Is the ITAM program growing in acceptance and recognition? Is the ITAM professional likewise growing in acceptance and recognition? How are ITAM programs being staffed? What are the characteristics of […]

  • ITAM Lessons from the Morgan Stanley Data Breaches

    ITAM Lessons from the Morgan Stanley Data Breaches

    ITAM Lessons from the Morgan Stanley Data BreachesWith: Kyle Marks, Retire-IT, LLCIn the past few years, Morgan Stanley has experienced two major data breaches. Through the US Court case, we will glean valuable insights that will help all IT Asset Managers. Join us with Kyle Marks from Retire-IT as we discuss the repercussions of poorly managed assets and the importance of ITAD in any companies’ security framework.

  • Democratizing ITAD

    Democratizing ITAD

    One year ago, Arrow Electronics announced it was abruptly exiting the IT asset disposition business. The news sent shockwaves through the echo chamber of our ITAD industry.

  • Dumped by your ITAD Provider? Lessons Learned From an Expert

    Dumped by your ITAD Provider? Lessons Learned From an Expert

    The recent announcement by Arrow Electronics to “wind-down (its) personal computer and mobility asset disposition business” comes as a shock to many in the industry, including myself. Arrow was recognized as a market leader that grew by acquiring some of the best independent ITAD processors in the industry. Arrow isn’t the only one that’s exited…

  • ITAM Team – A Story About My Team’s Transformation

    ITAM Team – A Story About My Team’s Transformation

    ITAM Team – A Story About My Team’s Transformation By Dayle Keyes   What is the make-up of your ITAM team – Here is my team’s transformation story Probably the most common topic of discussion within ITAM is: “What is the make-up of the ideal ITAM team?” These discussions typically focus to the number of staff members assigned to the team and what functions that team is responsible for.  In most cases, it seems the ITAM team consists of maybe two or three people to run their entire ITAM program.  In my case, our ITAM team at Mutual of Omaha […]

  • Fits like a Glove: Top 10 Must-Do’s for your SAM Program

    Fits like a Glove: Top 10 Must-Do’s for your SAM Program

    Fits like a Glove: Top 10 Must-Do’s for your SAM Program By Bill Talbot Over the years, I’ve seen the good, the bad and the ugly from many SAM solutions. Using the lessons I’ve learned as a guide, I’d like to help you identify the best solution for your enterprise SAM needs – and avoid unnecessary mistakes along the way. Identify your executive sponsor. As an asset or software asset manager, sometimes we forget about larger business needs. Securing executive sponsorship provides essential support for budget, governance, project deployment, your peers, and other executive stakeholders throughout your initiative. Pinpoint your […]

  • The Final Check-Out: 8 Lessons Learned from 8,000 Projects

    The Final Check-Out: 8 Lessons Learned from 8,000 Projects

    Experience with clients across a wide variety of industries has taught us that effective corporate ITAD programs contain common characteristics.

  • Empowering People, Process and Technology – Case Study of a Successful Game Changer in ITAM Data Quality and Affordability

    Empowering People, Process and Technology – Case Study of a Successful Game Changer in ITAM Data Quality and Affordability

    Empowering People, Process and Technology – Case Study of a Successful Game Changer in ITAM Data Quality and AffordabilityBy: John McConnell & Karen BryantIn today’s world, IT hardware assets in every company are multiplying quickly, and the compliance requirements are multiplying just as fast. To keep up with this evolving landscape, it’s critical to have efficient programs and processes to track each item from the day it arrives to the day it’s retired. An efficient, scalable IT asset inventory process was of great importance for Kaiser Permanente to be responsive to growth and changes in the industry. The Kaiser Permanente […]

  • Data Breach Prevention Driver for Disposal – IT Asset Disposition Diligence Starts Day-One

    Data Breach Prevention Driver for Disposal – IT Asset Disposition Diligence Starts Day-One

    Last January, Coca-Cola admitted to the theft of an unspecified number of laptops containing personal information on approximately 74,000 individuals, including social security numbers, driving license details, salaries, and ethnicity.

  • Measuring Your Success – KPIs to Measure and Showcase Doing a Good Job

    Measuring Your Success – KPIs to Measure and Showcase Doing a Good Job

    Measuring Your Success – KPIs to Measure and Showcase Doing a Good Job By James Etherton, Delta Dental of Michigan An ITAM practitioner is someone who is an all-around guru of ITAM while doing the day-to-day work of organizing, monitoring and reporting. This busy schedule can lead to mistakes. For instance, I was surprised one day when we almost let a software contract renewal go through the process before we realized we had missed checking with the process owner of that software. It turned out that we no longer needed that software. Luckily, we had not yet processed the paperwork […]