My Courses

  • “…But We’re Already Doing That!” – Finding the Core Asset Portfolio

    “…But We’re Already Doing That!” – Finding the Core Asset Portfolio

    “…But We’re Already Doing That!” – Finding the Core Asset Portfolio By Daniel Anderson, Accenture “…But we’re already doing that!” is one of the most common phrases I hear from clients during ITAM proposals and workshops. Over the 15 years I’ve worked as a practitioner and as a consultant in the IT Asset Management space, I’ve discussed ITAM concepts with hundreds of ITAM professionals, IT leaders and operations managers, from small and medium companies to Fortune-50 level enterprises. I’ll wrap up my presentation, and inevitably someone in the room will point out that what I’m saying makes sense, but they’ve […]

  • Consider ITAD a Security Incident – A Practical Look at ITAD Security Issues

    Consider ITAD a Security Incident – A Practical Look at ITAD Security Issues

    Organizations that focus on privacy take a serious look at all areas of potential vulnerability. One area of unappreciated vulnerability is the process of IT asset disposition (ITAD).

  • Measuring ITAM Success – How Successful is Your IT Asset Management Program?

    Measuring ITAM Success – How Successful is Your IT Asset Management Program?

    Measuring ITAM Success – How Successful is Your IT Asset Management Program? By Marjorie Hobe & Taylor Herschleb, ITAM Professional If management asked you to show the value of the organization’s IT Asset Management (ITAM) program, could you provide quantifiable results? Your answer to this question will probably be “no” if a set of key performance indicators (KPIs) or metrics have not been established and/or tracked on a regular basis. This leads to the next question: how do you know if implemented processes or decisions made are the most effective if there is no way to measure its success? The […]