Reply To: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs?

I definitely wouldn’t chose 3 different KPAs, I would add more. Like Project Management, Financial Management, because getting projects accomplished accurately as well as making sure that you are following financial budgets/guidelines are also super important.