Reply To: Create a SWOT analysis of your current or anticipated ITAM program.

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#60395
Sherrin Richards
Participant

S: Our ITAM Managed Services will save customers time and money and will keep them safe from audit risks, security risks and wasteful IT spend. We will identify surpluses and how they lack licenses. Also, we can do a SaaS cost optimization to help them realize what they are buying and installing.

W: Staff. We need to hire more people. The hiring process of finding the right, qualified matches takes a long time.

O: Customers… They are their own enemies. Customers are still using spreadsheets to document their assets and they have run away IT spend and are spending way too much money. And at the same time, they are under licensed and are at risk for EOL products with no support or security patches.

T: Competitors, lack of budget for price increases all around, customer’s not understanding the risks that are bleeding them dry.