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August 19, 2024 at 1:18 pm
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Integration with IT Service Management (ITSM)
Unified Platforms: Many organizations are integrating ITAM with ITSM tools to provide a comprehensive view of assets and services. This integration helps in tracking asset lifecycle, managing incidents, and improving service delivery.
ITIL Alignment: Aligning ITAM practices with ITIL (Information Technology Infrastructure Library) frameworks helps ensure that asset management supports broader IT service management goals.