Prog Home v3 › Forums › CAMP SPT › Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs? › Reply To: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs?
I would stick with those. I’ve worked in corporate long enough to know that no matter how good of a program you run if you don’t have policies to enforce the necessary controls then things will go sideways. Similarly that if you aren’t communicating and educating your end users they won’t run things properly.