using one system to log all our assets instead of 2 systems that have to sync and stop human entry to the systems only using scanners will remove human error and typographical mistakes.
We are currently bypassing the SAM team’s processing of daily software titles that are automatically installed when we approve them, so upon request, they just approve and get installed without the SAM team’s involvement manually.
The monthly charge back process. Currently there are some reports that are prepared manually. However, we have just installed a discovery tool and we’re in the process of automating the monthly reports for PC/Laptop charge backs. It is worth considering tools that can tremendously automate tedious manual task. In our case the charge back process is one area that we have identified and are working towards simplifying the existing manual process