Prog Home v3 › Forums › Advanced Study Course – Communication and Education › Critique the roles and responsibilities, what other key stakeholder might be present in your organization?
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Nina Yavicoli.
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AuthorPosts
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October 6, 2024 at 10:36 am #64044
Wendie Balzano
ParticipantNA
October 9, 2024 at 10:06 am #64128Alamin Ahmed
Participantthird party managed service providers, directors, project sponsors
October 17, 2024 at 9:09 am #64321Beverley Riley
ParticipantDefinitely the CFO, CTO, BUM and the CEO of the group. It is however also important to have trust and reliance from the sales teams.
November 4, 2024 at 1:51 pm #64666Calysta Smiley
ParticipantApprover levels, and their knowledge/understanding on programs/software that is being purchased and why.
November 4, 2024 at 5:48 pm #64686Doug Berglund
ParticipantC- level as well as middle management and other asset management managers.
November 7, 2024 at 10:10 pm #64787Patrick Pate
ParticipantRisk Management roles, Enterprise Architecture roles, Cybersecurity Roles, physical security
November 17, 2024 at 11:34 am #65197Milton Crawford
ParticipantIT Finance Leads, VP’s, Directors, CTO, CFO
November 29, 2024 at 11:08 pm #65424Madhavi Poosala
ParticipantCISO and CTO executives
November 29, 2024 at 11:13 pm #65425Madhavi Poosala
ParticipantAll users
December 13, 2024 at 5:47 pm #65911Roy Bonilla
ParticipantMultiple IT teams, CISO, Business architects
December 19, 2024 at 7:54 pm #66110Jennifer Fedyszyn
ParticipantFinance leads, EVP and CAO, CFO, directors, multiple IT teams.
December 24, 2024 at 7:21 pm #66349Eleusa Nunes
ParticipantCross functional teams, CSMs
January 2, 2025 at 10:10 pm #66477JerromeJade Rosales
ParticipantFinance, IT Security, Operations Management, HR, PMO, Executive and Leadership.
January 12, 2025 at 5:01 pm #66818Laura Hudani
ParticipantITAM Manager
Responsibility: Oversee the ITAM program, including policy creation, lifecycle management, and compliance.
Critique: This role is often stretched thin.Procurement Team
Responsibility: Handle vendor negotiations, purchase approvals, and contract management.
Critique: Procurement may lack technical knowledge of software licensing models or cloud agreements, leading to suboptimal decisions.Finance Team
Responsibility: Budgeting, cost analysis, and ensuring ROI for IT assets.
Critique: Finance often focuses on cost reduction but may not understand the strategic importance of ITAM in driving long-term savings.IT Department
Responsibility: Implement and manage ITAM tools, provide technical support, and integrate ITAM with broader IT processes.
Critique: IT may view ITAM as secondary to operational priorities, leading to delays in implementation or data integration.HR
Responsibility: Facilitate onboarding and offboarding processes, including asset assignment and recovery.
Critique: HR may not always coordinate effectively with ITAM, leading to gaps in tracking assigned devices or reclaiming them during employee transitions.Executive Sponsor
Responsibility: Champion ITAM at the strategic level, secure resources, and ensure alignment with organizational goals.
Critique: The executive sponsor may not always be actively engaged, leaving ITAM without necessary advocacy or resources.Key Stakeholders That Might Be Missing
Cybersecurity Team
Role: Ensures IT assets meet security standards, particularly in managing shadow IT or mobile devices.
Why Important: Cybersecurity integration can help identify risks associated with unmanaged devices and ensure compliance with data protection regulations.Data Analysts/BI Specialists
Role: Analyze ITAM data for insights into asset utilization, cost savings, and performance.
Why Important: Dedicated analysts can uncover trends and opportunities that might go unnoticed, driving continuous improvement.January 14, 2025 at 12:22 pm #66922Whitney Wildeboer
ParticipantFinance and technology leaders
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