Select one of the templates from the template library. Do a deep dive on it reviewing it from the perspective of your current organization. Could the template help kick start thinking in this space for you?

[Kiaunna]

[Andrea Murschel]

There’s an opportunity to combine the Rejection template and the RMA template. They have similiar purposes, although the points in time for use are different — rejection generally as an alternate to acceptance during receiving, and RMA at any later point after acceptance. However, the information provided to the vendor is similiar. They could be combined into a single form, executed with a single procedure, as long as the rejection vs return data is properly recorded.

[Author]

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