Select two of the questions in the survey and define how you could improve this area and identify the type and scope of possible cost savings and return on investment opportunities you see within your organization.

[Chris Mcdonald]

[Ashley Williams]

What percentage of hardware purchases go through a formal RFP process? -50; but that is because the org has repeat vendors that they use for hardware. No improvements needed on the ITAM side as this process is mainly ran by procurement.

What percentage of hardware assets are acquired through a centralized request process? – 100% – everything must be submitted in a formal ticket request that then flows through the different needed departments of the org.

[Brian Heltzel]

Have you engaged in vendor consolidation?
Yes but there is room for improvement. As a company consisting of several business units, there are still factions that prefer one tool over another. This results in overlap, lost discount opportunities and higher administrative costs to support overlapping tools.

What percentage of software assets are acquired through a centralized request process?
If we look at our top spend in the organization, a large majority is centrally ordered. However, what is not centrally ordered may occur with vendors we have negotiated discounts with or may result in new relationships that add to the problem addressed in the first question.

[Author]

Posts