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I would first focus on Asset inventory management because this is the foundation for all ITAM processes. Without a comprehensive and accurate inventory of IT assets, it becomes challenging to manage, track, and optimize those assets effectively and establish compliances and risk mitigation.
Utilize workflow automation tools that automatically route requests to the appropriate approvers based on pre-defined criteria. This can speed up the approval process and eliminate delays.
The office culture will influence the choice of communication tools, such as email, chat applications, or video conferencing.
The Asset Acquisition and Disposal Policy serves as a critical foundation for the ITAM program, ensuring that all aspects of asset management are handled systematically and responsibly. By establishing clear guidelines from the outset, the organization can enhance accountability, reduce risks, and promote effective use of resources.
Prepare data and case studies that demonstrate the benefits of the ITAM program, showing how it aligns with the organization’s objectives and addresses their concerns.
Is Map Should Map
Current state of processes and systems Desired future state and improvements
Existing workflows, resources, pain points Optimized workflows, ideal resources, goals
Understand existing challenges and inefficiencies Define objectives and visualize improvements
Baseline for analysis and improvement Roadmap for change and implementation
Identifies current roles and responsibilities Engages stakeholders in the vision for change
