Reply To: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs?
Stick with all but policy management. While it is important, in my role we have an entire team working on policy and while we help dictate it is not our sole responsibility. I would instead put acquisition management as a core
