Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs?

[Amol Pujari]

That’s a tricky question, because if I understand correctly, those are core processes rather than KPAs. In this case, I would actually choose Policy, Documentation, and Compliance as the foundation.

[Sean Cole]

I would stick with the 3.

[Author]

Posts