Create and compare an “Is Map” vs. a “Should Map.”

[Leslie June]

Is map: Our ITAM BPC collateral is aged, redundant, and disorganized
Should map: Create a cataloging system, file current artifacts accordingly, archive aged and redundant artifacts, review and update periodically, at least for each new ServiceNow release

[Alexis Thomason]

Is Map – shows what is going on.
Should Map – Resolves the issues happening in the Is Map.

[Nathaniel Reyes]

current events and future events

[Javier Moreno]

Is Map – Legacy tools with limited integration

Should Map – Modern, integrated tools with automation capabilities

[Prerna Misra]

Is map is what is happening right now, vs should map is the future.

[Cassandra Tillman]

Is Map – current process
Should Map – updated, future process

[Pratiksha Rajendra Jadhav]

current and future

[Kathy Jackson]

Have no insight into the actuals now, but is map is the current process, and should map is the ITAM process fully adhered to.

[Catharine Titus]

The Is Map is current state – Operational.
The Should Be map is future state – Enhancements.

[Author]

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