I checked in with all parties involved until I discovered where the miscommunication occurred. Then I clarified the correct information with all parties.
I misspoke and said something that the person I was speaking to did not like at all. I tried to explain what I meant to say and should have said but the relationship was permanently damaged.
Ahorita means different in Spain and Peru, So I was expected something to be done in minutes, the following time I requested for the estimated resolution time