Select two of the questions in the survey and define how you could improve this area and identify the type and scope of possible cost savings and return on investment opportunities you see within your organization.

[Chris Mcdonald]

Select two of the questions in the survey and define how you could improve this area and identify the type and scope of possible cost savings and return on investment opportunities you see within your organization.

[Sydney Roberts]

The two questions we could improve on are regarding the hardware and software formal RFP process. Currently, there is only a process for certain things, such as the computers we lease and the big ticket software such as who we purchase the Microsoft suite from. By expanding these RFP’s even to things like keyboards or webcams, we could potentially save money by allowing other vendors to bounce off each other price wise. It would also keep vendors honest over time knowing at any point business could be shifted to another company

[Andrea Murschel]

The two areas from the survey where we could do improvements are:
1) centralized hardware request process — today we have multiple options depending on the type of hardware, leading to a complicated user experience for requesters
2) contract negoatiations with ITAM involement — ITAM is not involved today, which means that decisions are not made about what scope of the contract will be under ITAM control as the contract is finalized

[Author]

Posts