Listen first, don’t ever make assumptions, stay on top of news events that can affect your customers, your profession and company, stay in touch with your teams well being, encourage your team more, don’t micro manage your team, give them space to think and be creative, have someone you can confide in which will not affect your professional life.
Leadership is about inspiring and helping to create a fire or motivation within someone that helps them improve themselves as well as the team to accomplish a common goal.