Forum Replies Created
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June 11, 2024 at 12:39 pm in reply to: In what ways will your office culture affect how you communicate? #60679Eddy MulemeParticipant
I suspect it will be positive because we strive to have continuous improvement across key processes
June 11, 2024 at 12:36 pm in reply to: What’s the first policy you’ll create and enforce in your ITAM program? #60678Eddy MulemeParticipantAcquisition & Inventory Policies
June 11, 2024 at 7:19 am in reply to: Critique the roles and responsibilities, what other key stakeholder might be present in your organization? #60649Eddy MulemeParticipantThe Chief Technology & Information Officer
Chief Risk Officer
Head of Legal
Chief Finance Officer
Head of Sourcing & ProcurementJune 11, 2024 at 7:17 am in reply to: Consider the executives you’ll have to convince. What negotiation skills will you have to use? #60648Eddy MulemeParticipantI would have to strategically show them the Cost Saving we would achieve in implementing ITAM Program
In addition, bring out areas where we are non-compliant and risk being panelized.June 11, 2024 at 5:55 am in reply to: What roles and responsibilities do you have or anticipate you’ll have in your ITAM program? #60647Eddy MulemeParticipantAcquisition Manager/ Personnel
Asset Identification Manager / Personnel
Policy Manager / Personnel
Communication Manager / Personnel
Education Manager / Personnel
Compliance & Legislation Manager / Personnel
Project Manager / Personnel
Disposal Manager / Personnel
Financial Manager / Personnel
Technical Manager / Personnel
Disaster Recovery Manager / Personnel
Receiver Personnel
Vendor Manager / PersonnelEddy MulemeParticipantIs Map:
ITAM Program is not followed to the dot; a number of gaps have been highlighted that can make it more functional
If truly we align the ITAM Program to IAITAM best practices, my organization will see considerable savings and value of the IT assets.Should Map: Set up roles & responsibilities that will drive the ITAM Program
Strategically sell ITAM program to the Executives for their buy in
Identify and propose a cost saving initiative as a way of having Senior Management and Executive buy in the ITAM program.
Identify and highlight areas where we are non-compliant and have them well communicated to Senior Management & ExecutivesJune 11, 2024 at 5:32 am in reply to: What non-verbals are you using right now as you read these discussion questions? #60645Eddy MulemeParticipantVisual
June 11, 2024 at 2:48 am in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #60643Eddy MulemeParticipantS – Analytical and strong work ethics
W – Demoralized if organizational culture doesn’t accept change
O – Continuous Learning to fully understand the concepts
T – Working long hoursJune 11, 2024 at 2:38 am in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #60642Eddy MulemeParticipantS – Processes, People & Organization
W – Resourcing & Tools
O – Continuous Learning
T – Non-Compliance more so on Software Asset ManagementJune 11, 2024 at 2:28 am in reply to: Describe a time when there was a miscommunication and explain how you handled it. #60641Eddy MulemeParticipantFor one of the critical replatforming projects I was part of, we communicated that testing was successful but had not covered the aspect of stress testing. During staging, we realized that the system was slow and needed to have it covered. We came clean, communicated the issue to the project manager and we had the testing team to work overtime so that we could close this gap. We successfully covered this aspect, and the project was a success having sorted issues related to slowness.
Eddy MulemeParticipantFeedback
Eddy MulemeParticipantDevelop Trust in your direct reports.
June 11, 2024 at 2:10 am in reply to: Think of another form of communication that isn’t mentioned in the chapter. #60638Eddy MulemeParticipantThere’s no other form of communication that hasn’t been captured in this chapter – All areas have been covered
June 11, 2024 at 1:21 am in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #60637Eddy MulemeParticipantYes, we do have templates in place
June 11, 2024 at 1:20 am in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #60636Eddy MulemeParticipantAcquisition Manager is responsible for evaluating potential suppliers, negotiating contracts, and ensuring that the company gets the best value for its investments
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