Joshua Chen

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March 4, 2025 at 3:26 am in reply to: What hardware savings do you expect to uncover with your ITAM program? #69164

Joshua Chen
Participant

40-60% savings as a lot of our hardware used to be deployed without any tracking whatsoever

March 4, 2025 at 3:20 am in reply to: What software savings do you expect to uncover with your ITAM program? #69163

Joshua Chen
Participant

20-40% annually

March 4, 2025 at 3:06 am in reply to: Construct the mission of your ITAM program. #69162

Joshua Chen
Participant

Mission is focused on managing assets throughout the environment and providing governance over other depts to implement scalable and cost saving processes.

March 4, 2025 at 3:04 am in reply to: Name individuals in your organization who are not ITAM customers. #69161

Joshua Chen
Participant

None as everyone should be an ITAM customer

March 4, 2025 at 2:58 am in reply to: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs? #69160

Joshua Chen
Participant

I would stick to those three foundational KPAs since these directly influence how the team implements the other KPAs.

March 4, 2025 at 2:53 am in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #69159

Joshua Chen
Participant

Mananger, Asset management system admin, procurement analyst, finance analyst, etc

March 4, 2025 at 2:31 am in reply to: What steps do you take to network with other individuals in the profession? #69158

Joshua Chen
Participant

I haven’t taken any steps yet but plan to network digitally through LinkedIn

March 4, 2025 at 2:06 am in reply to: If your organization took the ITAM360 Assessment, what rating do you expect it would get for each KPA? #69157

Joshua Chen
Participant

I would expect it to score around 3.5 on most KPAs

March 4, 2025 at 1:33 am in reply to: Being an IAITAM member demonstrates a commitment to growing the ITAM profession. In what ways will you personally contribute to the industry? #69156

Joshua Chen
Participant

By building up a team relying on IAITAM practices that will lead our sector in the dental industry

March 4, 2025 at 1:31 am in reply to: How do your standards align with IAITAM’s high standards for the profession? #69155

Joshua Chen
Participant

Pretty much spot on, always striving to save costs and implement best practices

March 4, 2025 at 1:29 am in reply to: How do your standards align with IAITAM’s high standards for the profession? #69154

Joshua Chen
Participant

Constantly striving to improve, I’d estimate about more than fifty percent aligned with IAITAM’s standards

March 4, 2025 at 1:28 am in reply to: How do your standards align with IAITAM’s high standards for the profession? #69153

Joshua Chen
Participant

I’d estimate about 50% there, with my team constantly striving to progress further

March 2, 2025 at 5:23 pm in reply to: Which IAITAM certification would you like to earn after CAMP? #69082

Joshua Chen
Participant

Probably CHAMP

March 2, 2025 at 5:11 pm in reply to: What additional KPA would you add to the list of 12? #69081

Joshua Chen
Participant

Can’t think of any additional KPA for the time being

March 2, 2025 at 5:01 pm in reply to: Has your organization ever been audited? If yes, describe how it went. #69080

Joshua Chen
Participant

Yes, we have had several external and internal audits. Out of all the departments, IT asset management is praised to be one of the better organized depts with the best practices implemented.
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