CITAM

Certified IT Asset Manager

$3,500.00

*Member pricing available.

In harmony with the IAITAM Best Practices Library (“IBPL”), the CITAM Course is structured to provide a comprehensive understanding. Participants will gain insights into the entirety of the ITAM Program and acquire a foundational strategy for initiating or enhancing their organization’s ITAM efforts. Spanning a concentrated three-day duration, the course is full of informative content and real-world scenarios, all intended to enhance the effectiveness and efficiency of your ITAM Program. The CITAM Certification holds the potential to significantly elevate the credibility of both you and your ITAM Program.

Details

Topics Covered

Topics Covered Include:

  • IAITAM and the Mission
  • ITAM Code of Ethics
  • Defining Primary Roles in an ITAM Program
  • IAITAM’s 12 KPAs
  • Relationships, Dependencies, and Benefits
  • KPA Interdependencies
  • Roles and Responsibilities
  • Creating Dynamic Job Descriptions for ITAM Programs
  • The Role of a Program Manager
  • Project Management Relationship Triangle
  • Sample Projects by KPA
  • Prioritization and the ITAM Program
  • Lifecycle Management
  • Process Building Best Practices
  • Gaining Executive Buy-in
  • Business Case Template
  • Maturity Assessment
  • ITAM as a Core Business Function

This course is structured for 3 8 hour days of live instruction, including two 15-minute breaks and a 45-minute lunch break. The live instruction is complemented by a suggested 10-12 hours of self-study using the course manual. Once prepared and prior to the deadline, students need to complete and pass a three (3) hour certification exam.

 

  • With the purchase of the course, a student-unique zoom link is provided to join the training at the time of course.
  • If eligible, with the purchase of the course, CAMP self-paced is activated.
  • Two business days prior to the course students will receive access to their course materials.
  • During training, there is a random attendance roll call that is provided to validate attendance. Simply opening the webinar will not mark a student as “attended”.
  • The following day after training, if student successfully completed roll call, exam acccess is opened for a total of 14 days.

Schedule

The IAITAM CITAM Certification Course introduces students to various IT Asset Management concepts that are applicable for practical use and serve as topics for discussion for individuals involved in implementing, managing, and guiding ITAM initiatives within their organizations.

Audience

  • Online certification testing is available for students starting at 8 AM the day after class finishes; from this point the exam will be open for 14 calendar days.
  • Once a test is started, the 3 hour alloted time window cannot be paused.
  • One hundred (100) randomized questions are on the IAITAM CITAM exam and a passing mark is achieved by attaining 85% or higher.
  • Students are provided two attempts with the purchase of the course, unless otherwise prohibitted. Both attempts are only available within the 14 calendar days window.
    • If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $350 (membership pricing not applicable).
    • If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
  • Recertification exam is required annually in order to maintain the certification.

Exam Information

CPE

CPE Letter available upon completion of certification exam

Details

In harmony with the IAITAM Best Practices Library (“IBPL”), the CITAM Course is structured to provide a comprehensive understanding. Participants will gain insights into the entirety of the ITAM Program and acquire a foundational strategy for initiating or enhancing their organization’s ITAM efforts. Spanning a concentrated three-day duration, the course is full of informative content and real-world scenarios, all intended to enhance the effectiveness and efficiency of your ITAM Program. The CITAM Certification holds the potential to significantly elevate the credibility of both you and your ITAM Program.

Topics Covered

Topics Covered Include:

  • IAITAM and the Mission
  • ITAM Code of Ethics
  • Defining Primary Roles in an ITAM Program
  • IAITAM’s 12 KPAs
  • Relationships, Dependencies, and Benefits
  • KPA Interdependencies
  • Roles and Responsibilities
  • Creating Dynamic Job Descriptions for ITAM Programs
  • The Role of a Program Manager
  • Project Management Relationship Triangle
  • Sample Projects by KPA
  • Prioritization and the ITAM Program
  • Lifecycle Management
  • Process Building Best Practices
  • Gaining Executive Buy-in
  • Business Case Template
  • Maturity Assessment
  • ITAM as a Core Business Function
Schedule

This course is structured for 3 8 hour days of live instruction, including two 15-minute breaks and a 45-minute lunch break. The live instruction is complemented by a suggested 10-12 hours of self-study using the course manual. Once prepared and prior to the deadline, students need to complete and pass a three (3) hour certification exam.

 

  • With the purchase of the course, a student-unique zoom link is provided to join the training at the time of course.
  • If eligible, with the purchase of the course, CAMP self-paced is activated.
  • Two business days prior to the course students will receive access to their course materials.
  • During training, there is a random attendance roll call that is provided to validate attendance. Simply opening the webinar will not mark a student as “attended”.
  • The following day after training, if student successfully completed roll call, exam acccess is opened for a total of 14 days.
Audience

The IAITAM CITAM Certification Course introduces students to various IT Asset Management concepts that are applicable for practical use and serve as topics for discussion for individuals involved in implementing, managing, and guiding ITAM initiatives within their organizations.

Exam Information
  • Online certification testing is available for students starting at 8 AM the day after class finishes; from this point the exam will be open for 14 calendar days.
  • Once a test is started, the 3 hour alloted time window cannot be paused.
  • One hundred (100) randomized questions are on the IAITAM CITAM exam and a passing mark is achieved by attaining 85% or higher.
  • Students are provided two attempts with the purchase of the course, unless otherwise prohibitted. Both attempts are only available within the 14 calendar days window.
    • If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $350 (membership pricing not applicable).
    • If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
  • Recertification exam is required annually in order to maintain the certification.
CPE

CPE Letter available upon completion of certification exam