Is Map: Displays the current status of events, procedures, and activities
under contrast, a “Should Map” depicts the conditions under which certain events, activities, or processes should take place.
An “Is Map” and a “Should Map” are useful tools for comparing the current state of a process or program (the “Is”) with the ideal or desired future state (the “Should”). In the context of IT Asset Management (ITAM), these maps provide a visual and conceptual way to identify gaps, inefficiencies, and areas for improvement.
Is Map, focused on asses the ITAM maturity, identifying the strengths, the weaknesses, and the areas for improvement.
Should Map, is the approach for the ITAM model we want to reach, outlining the enhancements, and goals to strive for.