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I will personally contribute to the industry through continuous learning and implementation, sharing my experiences and insights with the community to help others learn and grow, and mentor those new to the ITAM field.
We are currently enhancing our standards to align with IAITAM’s guidelines by prioritizing and addressing the most accessible and impactful areas first.
Additional Key Process Areas (KPAs) I would add to the list of 12 include:
13) Incident Management: Handling incidents related to IT assets promptly to minimize downtime and impact on operations.
14) Change Management: Managing changes to IT assets to minimize disruption and ensure smooth transitions (e.g., decommissioning of a server).
15) Service Level Management: Ensuring IT assets meet agreed-upon service levels and performance standards.
16) Configuration Management: Maintaining information about the configuration of IT assets to support effective management and troubleshooting.
Previously our asset tags included a unique asset ID number, as well our the contact number for our Service Desk. However, we discontinued the use of IT asset tags as they contained detailed information that could pose as a significant security risk if the asset were to fall into the wrong hands.
While I do not have direct insight into my organization’s finances, one can know and understand their organization’s finances by regularly reviewing financial statements, such as balance sheets, income statements, and cash flow statements. Managers can also engage in budgeting and forecasting activities to anticipate future needs and challenges.
