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February 13, 2024 at 12:13 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #51546
Andrea Gordon
ParticipantStrengths – Bringing people together to accomplish initiatives.
Weaknesses – I’m new to my current role, so a weakness would be that I haven’t had the opportunity to connect with the right people yet.
Opportunity – Create connections and build relationships through the advancement of organizational ITAM knowledge and support.
Threat – Program development engagement.February 13, 2024 at 12:10 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #51543Andrea Gordon
ParticipantStrength – We have the right people dedicated to supporting the maturity level of our program.
Weakness – At this stage each department essentially has their own ITAM program processes and procedures. It will take energy to get everyone engaged and involved at an enterprise level.
Opportunity – We have a great opportunity to connect the organization through our newly founded community of practice group.
Threat – People becoming overwhelmed with the change in their current ITAM program and not adopting or implementing the enterprise best practices and policies.February 13, 2024 at 12:07 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #51542Andrea Gordon
ParticipantA miscommunication happened during a strategic meeting launch. After reading the audience, I could identify from body language that there wasn’t a universal understanding of the path forward. I re-communicated the information in a different style and opened the floor for a question-and-answer session.
Andrea Gordon
ParticipantSupport
Andrea Gordon
ParticipantTo get to know your team so you have an understanding of their unique communication style, motivators, and how to approach conversations.
February 13, 2024 at 12:02 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #51539Andrea Gordon
ParticipantNonverbal communication.
February 13, 2024 at 10:46 am in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #51523Andrea Gordon
ParticipantWe do have templates.
February 13, 2024 at 10:46 am in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #51522Andrea Gordon
ParticipantThe Acquisition Manager monitors requests coming in and acts as a gatekeeper by weighing the request with policy and standards to determine if the product or asset will be purchased. They are involved in multiple areas of the ITAM program.
February 13, 2024 at 10:30 am in reply to: How will you explain the various job titles to the Human Resources Department? #51519Andrea Gordon
ParticipantWe are currently organizing an ITAM community of practice, we are going to present to multiple stakeholders on the topic of job titles.
Andrea Gordon
ParticipantThey don’t. Our ITAM program roles are very spread out throughout the organization.
February 12, 2024 at 2:59 pm in reply to: Do you or will you have personnel lined up to support the management roles? #51458Andrea Gordon
ParticipantWe have some roles in place but will have to build our team in the future to establish maturity.
February 12, 2024 at 2:58 pm in reply to: How can your organization help the environment when it comes to IT assets? #51457Andrea Gordon
ParticipantBy going digital.
February 12, 2024 at 1:19 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #51431Andrea Gordon
ParticipantYes we do.
February 12, 2024 at 1:18 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #51430Andrea Gordon
ParticipantI need to learn more about ITAM mobile programs to create a savings plan.
February 12, 2024 at 1:17 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #51429Andrea Gordon
ParticipantWe’d like to save by taking advantage of current equipment warranties.
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