Calysta Smiley

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November 1, 2024 at 5:58 pm in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #64623

Calysta Smiley
Participant

ITAM CSAM
ITAM CHAMP
Service Desk Technicians
Endpoint Engineering
Network Teams
Accounts Payable

November 1, 2024 at 5:52 pm in reply to: What steps do you take to network with other individuals in the profession? #64621

Calysta Smiley
Participant

I am new to the department, there is one other employee in the profession. We are running the department together. Networking is not on our scope at the moment.

November 1, 2024 at 5:47 pm in reply to: If your organization took the ITAM360 Assessment, what rating do you expect it would get for each KPA? #64619

Calysta Smiley
Participant

I believe we would score pretty well.

November 1, 2024 at 5:46 pm in reply to: Being an IAITAM member demonstrates a commitment to growing the ITAM profession. In what ways will you personally contribute to the industry? #64618

Calysta Smiley
Participant

I will continue to learn and grow, and take more classes to help my organization the best way I can.

November 1, 2024 at 5:39 pm in reply to: How do your standards align with IAITAM’s high standards for the profession? #64617

Calysta Smiley
Participant

We follow policies, and guidelines that are set in place, and will continue to implement new policies/processes to be more efficient and accurate.

November 1, 2024 at 5:31 pm in reply to: Which IAITAM certification would you like to earn after CAMP? #64616

Calysta Smiley
Participant

I am enrolled in CSAM, but I’d like to also take CHAMP.

November 1, 2024 at 5:29 pm in reply to: What additional KPA would you add to the list of 12? #64615

Calysta Smiley
Participant

Possibly customer/consumer satisfaction.

November 1, 2024 at 5:28 pm in reply to: Has your organization ever been audited? If yes, describe how it went. #64614

Calysta Smiley
Participant

Yes our organization gets audited frequently. I am not in charge of audits, but if they ask me for documentation or information, I always do my best to provide the information needed.

November 1, 2024 at 5:24 pm in reply to: What do your current IT asset tags state? #64613

Calysta Smiley
Participant

Unique ID with scannable barcode.

November 1, 2024 at 5:22 pm in reply to: Discuss how much you know and understand about your organization’s finances. #64612

Calysta Smiley
Participant

I am not involved in my organizations finances, but I am given a department budget to follow.

November 1, 2024 at 5:20 pm in reply to: What modern management trends have you witnessed? #64611

Calysta Smiley
Participant

Remote Work, Service Desk Tickets to track work, Project Management Implementation, Icloud or Cloud based services for programs that are easily accessible.
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