Courtney Lepine

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February 1, 2024 at 1:38 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #48488

Courtney Lepine
Participant

Yes, we have templates.

February 1, 2024 at 1:37 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #48487

Courtney Lepine
Participant

The IT Acquisition KPA is the gatekeeper for the application of all ITAM strategies determined by
an organization, including policies, standards, and lifecycle processes. An effective IT acquisition
process empowers the rest of an ITAM program by applying process, which determines
pathways for exceptions, and generates the initial records for the IT assets before acquisition is
complete.

February 1, 2024 at 1:35 pm in reply to: How will you explain the various job titles to the Human Resources Department? #48483

Courtney Lepine
Participant

Roles and responsibilities associated with each KPAs will have documents and policies to follow and explain the roles.

February 1, 2024 at 1:25 pm in reply to: Do your roles match your job title(s)? #48478

Courtney Lepine
Participant

Roles are not the same as a job title.

February 1, 2024 at 1:23 pm in reply to: Do you or will you have personnel lined up to support the management roles? #48477

Courtney Lepine
Participant

Our IS Leadership aligns the personnel needed to support management roles and responsibilities.

February 1, 2024 at 1:21 pm in reply to: How can your organization help the environment when it comes to IT assets? #48476

Courtney Lepine
Participant

Proper disposal of IT Assets.

February 1, 2024 at 1:19 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #48475

Courtney Lepine
Participant

Yes, we have a disposal management process. However, we are working on processes for remote employees who leave the organization and a process to get our equipment back.

February 1, 2024 at 1:09 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #48474

Courtney Lepine
Participant

Mobile savings are unknown at this time as well in our organization.

February 1, 2024 at 1:08 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #48473

Courtney Lepine
Participant

35%

February 1, 2024 at 1:06 pm in reply to: What software savings do you expect to uncover with your ITAM program? #48472

Courtney Lepine
Participant

We would like to save at least 30%

February 1, 2024 at 1:02 pm in reply to: Construct the mission of your ITAM program. #48471

Courtney Lepine
Participant

Our mission is to accurately track an asset through it’s complete lifecycle to disposal.

February 1, 2024 at 1:00 pm in reply to: Name individuals in your organization who are not ITAM customers. #48470

Courtney Lepine
Participant

The clinical side of our organization are not direct customers with ITAM. Our IS Department are the main customers of ITAM.

February 1, 2024 at 12:57 pm in reply to: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs? #48469

Courtney Lepine
Participant

Yes, especially Communication and Education and Policy Management.

February 1, 2024 at 12:52 pm in reply to: How do your standards align with IAITAM’s high standards for the profession? #48468

Courtney Lepine
Participant

We are currently in the process of getting our teams certified and trained in IAITAM processes.

February 1, 2024 at 12:48 pm in reply to: Which IAITAM certification would you like to earn after CAMP? #48467

Courtney Lepine
Participant

CITAD
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