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April 30, 2025 at 8:46 am in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #71464
Holly McInroy
ParticipantS: Time management, Organization, Efficiency
W: Direct communication, withhold opinions
O: Education/Learning and Technical Development or Understanding, Different Writing Styles
T: Management Support, Team Responsiveness, Client AvailabilityApril 30, 2025 at 8:43 am in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #71462Holly McInroy
ParticipantS: Asset Identification, Vendor Management, Procurement
W: All-encompassing business cases, Vendor Compliance
O: Lifecycle Process
T: Economic Environment, Political Interruption, Client/Customer DemandApril 30, 2025 at 8:41 am in reply to: Describe a time when there was a miscommunication and explain how you handled it. #71461Holly McInroy
ParticipantSchedule a meeting to discuss differences of understanding and listen to each others perspectives and reasons, determine middle ground, work from there.
Holly McInroy
ParticipantFollow Up (following day, provide a sense of gratitude, let them know your available for any questions, reminder of where to find content / ask for help, etc.)
Holly McInroy
ParticipantGive everyone the same respect, make time to make a connection and be ready/willing to help, ask for input/recommendations – diversify your think tanks.
April 30, 2025 at 8:37 am in reply to: Think of another form of communication that isn’t mentioned in the chapter. #71458Holly McInroy
ParticipantBody language, hand gestures, facial expression, participant engagement, eye contact
April 29, 2025 at 3:28 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #71444Holly McInroy
ParticipantYes
April 29, 2025 at 3:27 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #71443Holly McInroy
ParticipantThe Acquisition Manager acts as a gatekeeper in the sense that they control and manage the process of acquiring new products, services, or assets for a company. They are responsible for evaluating potential suppliers, negotiating contracts, and ensuring that the company gets the best value for its investments. The can look at Return on Investment, Total Cost Ownership, and Payback Period among others.
April 29, 2025 at 3:25 pm in reply to: How will you explain the various job titles to the Human Resources Department? #71442Holly McInroy
ParticipantJob titles will vary based on level of responsibility and accountability, skills sets and qualifications, and associated tasks. They will be demonstrated by organization charts, workflows, approval processes, and accountability.
Holly McInroy
ParticipantRoles and their associated job descriptions accurately represent the tasks required by the a job title created by HR.
April 29, 2025 at 3:22 pm in reply to: Do you or will you have personnel lined up to support the management roles? #71440Holly McInroy
ParticipantI believes roles are in place but if not, they would need to be resources identified, allocated, and assigned.
April 29, 2025 at 3:21 pm in reply to: How can your organization help the environment when it comes to IT assets? #71439Holly McInroy
Participantproper electronic waste recycling, repurposing components of hardware, cleaning and wiping products for reuse/distribution, proper disposal process for hardware that can’t be recycled/repurposed/redistributed.
April 29, 2025 at 2:33 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #71436Holly McInroy
ParticipantYes – there’s proper disposal for physical and virtual/electronic documentation and information, as well as physical device management and resets on mobile devices and laptops/ computers / discs, etc.
April 29, 2025 at 2:31 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #71435Holly McInroy
Participantincrease of savings 15-20% due to BYOD to work, or reallocation / redistributing phones or using the surplus of phones potentially in storage, in addition to having phone packages/purchase plans through vendors / mobile device providers.
April 29, 2025 at 2:30 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #71434Holly McInroy
ParticipantDue to on/off boarding processes and market turns / uncertainties it would be nice to remain consistent with minor increase in updating hardware requirements (repurposing, reallocating of phones/laptops, etc.) but also saving by switching to more cloud / virtual environments.
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