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March 4, 2025 at 4:04 am in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #69179
Joshua Chen
ParticipantStrength: strong work ethic and good analytical skills
Weakness: being too direct with feedback and not the most diplomatic
Opportunity: Becoming deeply knowledgeable in addressing company shortfalls with realistic solutions
Threat: becoming disillusioned with leadership and seeking opportunities elsewhereMarch 4, 2025 at 4:02 am in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #69178Joshua Chen
ParticipantStrengths: Good team of hardworking workers with the right attitude
Weakness: Undermanned and becoming overwhelmed with tasks added last minute
Opportunities: Good foundation to tackle leadership objectives and continue to be pivotal in key business decisions
Threat: Leadership not fully understanding ITAM function and potentially absorbing into different teamMarch 4, 2025 at 3:57 am in reply to: Describe a time when there was a miscommunication and explain how you handled it. #69177Joshua Chen
ParticipantI initiated contact and sought to call in order to hash out the miscommunication issue as email/text doesn’t always translate accurately. Having a quick sidebar can quickly address any confusion
Joshua Chen
ParticipantDemonstrate, in between present and understand.
Joshua Chen
Participantplay to your team member’s strengths and employ them to cover each other’s weak spots
Joshua Chen
ParticipantPlay to each team member’s strengths and assign them in a way to cover their weaknesses. Open and clear communication is key
March 4, 2025 at 3:51 am in reply to: Think of another form of communication that isn’t mentioned in the chapter. #69173Joshua Chen
Participantposture
March 4, 2025 at 3:42 am in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #69172Joshua Chen
ParticipantYes we do but they need to be updated
March 4, 2025 at 3:41 am in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #69171Joshua Chen
ParticipantHolds the keys in reviewing which assets would best be suited for the company’s environment and should be heavily involved in vendor negotiation
March 4, 2025 at 3:35 am in reply to: How will you explain the various job titles to the Human Resources Department? #69170Joshua Chen
ParticipantJob titles can function as a general expectation but each team member can hold several ITAM team functions. Essentially, HR should know that as the size of the company functions, we need more headcount to tackle ongoing and upcoming issues associated with the growth
Joshua Chen
ParticipantYes
March 4, 2025 at 3:33 am in reply to: Do you or will you have personnel lined up to support the management roles? #69168Joshua Chen
ParticipantYes we currently have a senior manager directly involved
March 4, 2025 at 3:32 am in reply to: How can your organization help the environment when it comes to IT assets? #69167Joshua Chen
ParticipantUsing a proper lifecycle management platform to track the asset through the environment, reusing and redeploying assets as much as possible and securely dispose of assets to prevent security risks
March 4, 2025 at 3:28 am in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #69166Joshua Chen
ParticipantYes we do, but we are planning to move to a different vendor to recoup more costs
March 4, 2025 at 3:28 am in reply to: What mobile savings do you expect to uncover with your ITAM program? #69165Joshua Chen
Participantno savings as we do not employ mobile devices in our environment
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