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January 12, 2025 at 4:49 pm in reply to: What non-verbals are you using right now as you read these discussion questions? #66813
Laura Hudani
ParticipantAgain facial exprressions, cocentrating on at i’m reading. Body language, i’m sitting up right at my desk leaning forward engaged in what I’m doing.
January 12, 2025 at 4:07 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #66810Laura Hudani
ParticipantStrengths: high pattern recognition and love of processes. Experience in contract management and procurement.
Weakness: never led an ITAM program before.
Opportunity: Certifications and education [hence why I’m in this course]
Thread: time and moneyJanuary 12, 2025 at 4:05 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #66809Laura Hudani
ParticipantStrengths: Strong organizational support and compliance-driven environment. Integration of ITAM with contract management expertise. Access to initial training (e.g., CAMP, CSAM certifications). Existing tools and systems for asset tracking. Dedicated leadership to drive ITAM implementation.
Weaknesses: Immature SAM processes and limited cross-team training. Fragmented or incomplete asset data. Reactive processes rather than proactive optimization.
Opportunities: Cost optimization through better asset utilization and licensing. Adoption of cloud-based ITAM tools and emerging technologies.
Enhanced vendor collaboration for better terms and training.Threats: Regulatory penalties for non-compliance or audit failures. Technological complexity with SaaS and cloud models. Risks from shadow IT and unapproved asset procurement. Vendor lock-in limiting flexibility and increasing costs. Data security threats from poorly tracked IT assets.
January 12, 2025 at 4:00 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #66808Laura Hudani
ParticipantMiscommunications happens. But when they do the first thing I do is figure out what needs to be done first to mitigate the situation. Once we have things controlled I would go back and review the chain of events to determine where the miscommunication occured and what we can do to avoid it recurring.
Laura Hudani
ParticipantAlign – Ensuring that the outcomes of the communication process are actionable, understood, and consistent with policies or strategies.
Laura Hudani
ParticipantTreat your team like humans. Lead with empathy and understanding.
January 12, 2025 at 3:53 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #66805Laura Hudani
Participantbody language including facial expressions.
January 12, 2025 at 3:33 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #66804Laura Hudani
ParticipantNo, we will need to develop all the required templates.
January 12, 2025 at 3:32 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #66803Laura Hudani
ParticipantThe Acquisition Manager makes sure that all the procurement activities are aligned with the companies goals, policies and compliance requirements. They are controlling and overseeing the flow of the assets into the organization to help optimize costs and minimize risks.
January 12, 2025 at 3:30 pm in reply to: How will you explain the various job titles to the Human Resources Department? #66802Laura Hudani
ParticipantI broke it down to them in a clear email that explained what each role was responsible for and how that tied into the overall program management.
Laura Hudani
ParticipantSome do while others won’t.
January 12, 2025 at 3:27 pm in reply to: Do you or will you have personnel lined up to support the management roles? #66800Laura Hudani
ParticipantI’m working on it. I have some of the roles and the others are posted with interviews starting.
January 12, 2025 at 3:27 pm in reply to: How can your organization help the environment when it comes to IT assets? #66799Laura Hudani
ParticipantUse sustainable procurement by prioritize eco-friendly vendors and products.
January 12, 2025 at 3:03 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #66798Laura Hudani
ParticipantI don’t know. I believe we do but I need to research this.
January 12, 2025 at 3:02 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #66797Laura Hudani
ParticipantI don’t know that we managed anything other than less than 10 cellphones. So this area may not be much savings for us but we will explore.
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