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September 13, 2024 at 5:42 pm in reply to: What non-verbals are you using right now as you read these discussion questions? #63465Adam GarciaParticipant
raised eyebrow, head nod
September 13, 2024 at 5:06 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #63463Adam GarciaParticipantSTRENGTHS +
• Always looking for opportunities to increase knowledge in IT Asset Management
• Experienced in IT Asset Management
• Able to analyze a problem and develop effective solutions
• Experienced Leader and a team player
• Hard working and able to meet deadlinesWEAKNESSES –
• Can at times over analyze situations
• Take on more projects than I can handle
• Can be at times to focused on work that I am unaware of what is happening around me.EXTERNAL FACTORS
OPPORTUNITIES +
• Growth in knowledge through training opportunities
• Improve the importance of IT Asset Mgmt within the organizationTHREATS –
• Status Quo on importance of IT Asset Management
• High turnover rate in organization
• Continued silos with the various organization functional areas.September 13, 2024 at 4:53 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #63462Adam GarciaParticipantINTERNAL FACTORS
STRENGTHS +
• Experienced IT Asset Managers within the organization
• Experienced Leaders in IT Asset Management
• Developed IT Asset Management Regulation/PoliciesWEAKNESSES –
• Lack of Leadership support
• Lack of personnel resources
• Lack of internal processes
• Lack of training opportunities in IT Asset Management
• Lack of communication and importance of IT Asset Mgmt in Org.EXTERNAL FACTORS
OPPORTUNITIES +
• Improve Communication and Education in the Organization
• Recommend increase personnel to support IT Asset Mgmt.
• Obtain IT Asset Management SoftwareTHREATS –
• Status Quo on importance of IT Asset Management
• High turnover rate in organization
• Continued silos with the various organization functional areas.September 13, 2024 at 4:40 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #63461Adam GarciaParticipantThere was miscommunication on intent of a meeting with a stakeholder. Ensured that a clear communication is made with the individuals and developed an agenda for follow-on to clearly state the intent of the meeting.
Adam GarciaParticipantExecute and Follow up.
Adam GarciaParticipantLead by Example. Leader needs to develop future leaders. Leaders develop a teams that are highly productive by providing the necessary training, tools, knowledge to execute their role within the team.
September 13, 2024 at 4:29 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #63458Adam GarciaParticipantMS Teams Chat, Zoom, Instant Messenger and personal verbal and non-verbal communication
September 13, 2024 at 3:20 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #63457Adam GarciaParticipantYes, our Acquisition Team has RFQ and RFP templates for acquisition packages.
September 13, 2024 at 3:18 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #63456Adam GarciaParticipantThe IT Acquisition Manager determines if an IT Hardware requirement is valid or not valid to move forward with the procurement package. If it meets the organization needs or not
September 13, 2024 at 3:16 pm in reply to: How will you explain the various job titles to the Human Resources Department? #63455Adam GarciaParticipantUtilizing their official position descriptions that are written for each job series that personnel are currently filling within the organization. Provide details in what each individual role and responsibilities within the organization and how they contribute and provide to the organization in the area of IT Asset Management.
Adam GarciaParticipantYes, our personnel roles and job titles/series match up with their roles and responsibilities as IT Asset Managers and are equipped with the knowledge and skills necessary in their current positions.
September 13, 2024 at 3:10 pm in reply to: Do you or will you have personnel lined up to support the management roles? #63453Adam GarciaParticipantYes – We currently have IT Asset Managers within the organization.
September 13, 2024 at 3:08 pm in reply to: How can your organization help the environment when it comes to IT assets? #63452Adam GarciaParticipantWhen determining best value when purchasing IT Assets, considerations to purchasing environmentally safe IT products. Ensuring that IT Assets are properly disposed of in an environmentally safe way.
September 13, 2024 at 2:44 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #63451Adam GarciaParticipantYes – we have equipment specialists that are responsible for disposal of all of our organization IT Assets at local government disposal agency sites.
September 13, 2024 at 2:42 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #63450Adam GarciaParticipantThe only portable electronic devices (PEDs) that we issue as mobile IT Hardware is organization iPhones. Not a big savings expected in this area but can look to get discounts on mobile packages and providers with best package options available.
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