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June 23, 2024 at 9:49 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #61304Adriene PickettParticipant
Strengths Eager to expand HAM knowledge
Weakness: New to MAM but learning and applying best practices everyday
Opportunities: IAITAM CMAM and CAMP Certifications, networking and cross training opportunities within team
Threat: AI replacing ITAMJune 23, 2024 at 9:37 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #61303Adriene PickettParticipantStrengths: Supportive team and collaboration within the ITAM program
Weakness: Working on ServiceNow automation with vendors
Opportunities: Cross training opportunities
Threat: Not all mobile assets are asset tagged. We are enforcing this now.June 23, 2024 at 9:31 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #61302Adriene PickettParticipantThere was a miscommunication about selecting a particular plan in order to receive a major discount from a mobile carrier. We not getting the discounted rate. I immediately sent an email to the order takers, TSD agents explaining the necessary steps to take when on the carrier’s website. Also provided the correct plan name.
Adriene PickettParticipantAct based on reaction.
Adriene PickettParticipantShare knowledge, be direct and honest, provide constructive feedback, be in touch regularly.
June 23, 2024 at 9:14 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #61299Adriene PickettParticipantVisual communication
June 23, 2024 at 7:26 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #61298Adriene PickettParticipantVendor provides their templates for quotes/proposals.
June 23, 2024 at 7:25 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #61297Adriene PickettParticipantAs a gatekeeper, the Acquisition Manager ensures that the asset meets the needs, requirements and standards of the organization as well the stakeholder.
June 23, 2024 at 7:20 pm in reply to: How will you explain the various job titles to the Human Resources Department? #61296Adriene PickettParticipantJob titles are already mapped.
Adriene PickettParticipantYes, our roles match.
June 23, 2024 at 7:17 pm in reply to: Do you or will you have personnel lined up to support the management roles? #61294Adriene PickettParticipantYes
June 23, 2024 at 7:16 pm in reply to: How can your organization help the environment when it comes to IT assets? #61293Adriene PickettParticipantEnsure proper disposal of assets, redeploy fairly new assets (from departed associates)
June 23, 2024 at 4:25 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #61292Adriene PickettParticipantYes, we have asset disposal.
June 23, 2024 at 4:24 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #61291Adriene PickettParticipantCurrently working on major cost savings effort disconnecting mobile lines with zero usage.
June 23, 2024 at 4:22 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #61290Adriene PickettParticipantWorking on major cost savings effort to disconnect mobile lines with zero usage.
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