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March 29, 2024 at 2:42 am in reply to: Does your organization already have a document library already and, if not, where will you store documents? #56464Garth HoneyParticipant
We have a number of different tools available, including TRIM, Records Manager, SharePoint, Teams and other specialist tools depending on the content and requirements.
March 29, 2024 at 2:38 am in reply to: Discuss whether communication or education is more important. #56463Garth HoneyParticipantEffective communication is critical at all times. However, communication of a message or requirement does not always result in changes to culture, process, and procedure.
Education helps stakeholders understand the ‘Why’, and this often results in long term benefits and changes that communication does not.
March 29, 2024 at 2:08 am in reply to: Policies must be enforced. What consequences will there be if they are not followed? #56462Garth HoneyParticipantLoss of control of desired/required outcomes.
Unplanned legal and commercial impacts to the business, including failure to comply with statutory obligations or financial penalties as a result of a vendor audit.
Disruption to business activities and processes if assets are unavailable or unable to be located.Garth HoneyParticipantBe consistent. Be accountable. Be respectful. Listen to different points of view. Recognise the ideas, contributions, and achievements of others. Understand it is not necessary to be an expert in everything to be an effective leader.
March 3, 2024 at 3:49 am in reply to: How can your organization help the environment when it comes to IT assets? #54178Garth HoneyParticipantMaximising use of the asset during its productive life, avoiding early disposal, harvesting useable components for re-deployment to extend the life of other assets, and ensuring proper disposal and recycling of physical components/materials.
March 3, 2024 at 3:43 am in reply to: What hardware savings do you expect to uncover with your ITAM program? #54177Garth HoneyParticipantMinimisation of financial penalties and buyout obligations at the end of hardware leases resulting from lost/stolen/non-returned assets.
March 3, 2024 at 3:38 am in reply to: What software savings do you expect to uncover with your ITAM program? #54176Garth HoneyParticipantSavings through SAM operations activities (request management, renewal management, offboarding/LDOD reclamation, non-usage reclamation, etc) varies from 5-20% per annum. Financial benefits from SAM involvement in internal audits/audit readiness, change management, project management and other compliance and optimisation activities can have a far greater impact on cost avoidance.
March 3, 2024 at 3:33 am in reply to: Name individuals in your organization who are not ITAM customers. #54175Garth HoneyParticipantEveryone is an ITAM customer.
February 22, 2024 at 9:30 am in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #53411Garth HoneyParticipantLegal, Finance, Procurement, Security, Commercial/Vendor management, Change Management, Configuration Management, Hardware Asset Management, Application Packaging, Service Desk, Wintel/Linux, Enterprise Architecture, Project Management Office, Software Asset Management.
February 22, 2024 at 9:24 am in reply to: What steps do you take to network with other individuals in the profession? #53410Garth HoneyParticipantAttending ITAM conferences/events, interest groups on LinkedIn, newsletter subscriptions, working with colleagues and customers.
February 22, 2024 at 9:21 am in reply to: If your organization took the ITAM360 Assessment, what rating do you expect it would get for each KPA? #53409Garth HoneyParticipant4-5 across most KPAs. Project and Acquisition would be the exceptions (2 and 3 respectively).
February 22, 2024 at 9:15 am in reply to: Being an IAITAM member demonstrates a commitment to growing the ITAM profession. In what ways will you personally contribute to the industry? #53407Garth HoneyParticipantEducate my team, my customers, and business stakeholders on the benefits of complete software lifecycle management. Encourage ongoing improvements in SAM maturity and drive achievement of key business and SAM outcomes.
February 8, 2024 at 4:26 am in reply to: Which IAITAM certification would you like to earn after CAMP? #51174Garth HoneyParticipantCITAM
February 8, 2024 at 4:24 am in reply to: Has your organization ever been audited? If yes, describe how it went. #51173Garth HoneyParticipantYes. It was a driver for establishing a formal SAM function/capability within the business.
Garth HoneyParticipantSustainability in IT driving renewed cloud cost optimisation efforts, and refresh of end user assets.
Data driven decision making remains a priority in relation to IT/licensing strategy, Enterprise Architecture, and compliance activities.
Process and service delivery automation through bots, ML, and AI technologies to deliver operational efficiencies and customer satisfaction (especially in reduction of time to serve/deliver, and improvement in consistency and accuracy of service delivery).
Many businesses are adopting a security driven approach to all IT decision making. Security first.
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