Forum Replies Created
-
Posts
-
Strengths: Effective communicator, strong work ethic, skilled at contract negotiation and interpretation, strong teaching and procedural creation background
Weaknesses: Need to continue to build skills in key areas (virtualization, hardware asset management, mobile asset management)
Opportunity: Further IAITAM certifications, and possibly a second baccalaureate degree, baccalaureate certification, or a master’s degree in Information Management Systems (have a background in music/music & copyright licensing)
Threat: Lack of opportunityStrengths: Negotiation skills, contract interpretation, strong, fully staffed team
Weaknesses: Documentation management and accuracy, communication, no software retirement process.
Opportunities: Collaboration, further training internally and for our internal clients
Threats: Senior management support, issues with data accuracyThere were some miscommunications on some licensing compliance issues, along with the product support owners not taking any ownership and leaving it to me. I handled it by meeting with them, level-setting with a structured list of key steps, and got everyone on the same page.
Communicate well, especially between teams, be an active listener, and keep yourself educated on best practices. That way, you can be a leader to educate others.
I believe so, but our Procurement team handles the formal RFQs and RFPs. Otherwise, our ITAM team will reach out for quotes, but it is typically done via email. We do have some templates, but not everyone on the team chooses to use them, and use isn’t enforced.
The Acquisition Manager acts as the gatekeeper in that he or she ensures that the asset meets the needs, requirements, and standards of the organization as well as those of the stakeholder. They are the initial point of contact, in the sense that is described by IAITAM.
Our IT leaders wouldn’t let us change the job titles since they need to remain generic. We’d have some flexibility in posting the job as needed, but otherwise they would all be roles that aren’t really defined by the job titles.
No, roles aren’t the same as job titles. We have very generic titles that align with our division, and really don’t mention anything ITAM related. Our team also functions as both IT Vendor Management as well as IT Asset Management, but we are “Infrastructure Consultants.”
We do have the personnel, but it needs to be better defined and implemented with all involved (inside and outside of ITAM).
Yes, we have a contract with a third-party for our hardware and mobile assets. This is managed by our contracting firm that is in-house in our Device Management team.
I am not involved in our Mobile Asset Management (primarily SAM), but I know we’ve realized over a million in savings by turning off cell phones, routers, and other mobile devices that weren’t being used but were still active and resulting in monthly charges in our ITAM Telecom area. This was primarily started since the teams that were responsible for managing it before (outside of ITAM) basically did not manage it. We’ve taken big strides to get our ITAM Telecom area cleaner.
