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Our current focus is to get good processes in place that do a better job in monitoring and organizing.
I would say add documentation, yet if you really think about it, communication and education should cover documentation because it should be taught to the staff.
RACI Chart-Responsible/Accountable/Consult/Inform
Project Manager
Project Team
Department Manager
Staff
Finance
AssetsI work with Network often. I do my best to keep them informed and if we have issues I inform the Network team as needed.
Acquistion- very good
Asset ID – some-what good
Communication & Education- needs to be improved on
Compliance= needs improvement
Legislation- needs improvement
Disposal- needs improvement
Financial- very good
Policy- needs improvement
Project- very good
Vendor- needs improvement
Program- not too bad
Documentation- needs improvementThe more I learn, the more I can add to the function of the department so that it will become a smoother running environment for management and the staff.
We have a process; however, they have to reiterated often because if not people have a tendency to fall short on keeping up with the policy and procedures. That is why you have to keep up with training staff and keeping them up to date with any changes with the company processes.
Yes. Someone comes and wants to know what we have on hand and see what has been purchased by departments. They also want to know the tracking information for the items. The main thing is documentation, documentation, documentation.
Our Asset Tags have a number on them, they are different colors based on the organization they represent, and an example is when a computer is imaged, an asset tag number is put into the BIOS to identify the equipment to belong to the organization and is tracked by the service tag and the asset tag.
I understand that my organization gives a fiscal year budget for departments. The management staff of the departments are to budget what they spend and part of that is to include the replacement of equipment that needs to be replaced because of things like damage not covered by warranty, or the equipment is no longer serving the purpose as to what his needed, and I have even seen the required policies that say the equipment is to be replaced automatically because it is no longer covered und warranty.
Alot of working from home. Users remoting in. Users taking equipment home. Having to tag equipment and track equipment and teaching departments to track the equipment they give to their staff. Working with management in different departments to teach them what needs to be ordered for their users to work from home.
