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Calysta SmileyParticipant
Learn to communicate effectively, and to get employee buy-in.
November 4, 2024 at 1:10 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #64659Calysta SmileyParticipantBody language, delivery of communication, tone of voice, etc.
November 4, 2024 at 12:04 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #64656Calysta SmileyParticipantWe have created a template, we just need to figure out structure, and then educate and communicate how to utilize the template.
November 4, 2024 at 12:03 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #64655Calysta SmileyParticipantThe acquisition manager acts as a gatekeeper because they are responsible for policies, standards and lifecycles. The goal is to procure cost effective items for maximum productivity.
November 4, 2024 at 11:55 am in reply to: How will you explain the various job titles to the Human Resources Department? #64654Calysta SmileyParticipantOur HR department is not involved in ITAM policies/procedures.
Calysta SmileyParticipantThey do to a certain extent. Our ITAM roles are spread out through the organization. Approval levels are from Asset management through CEO with financial levels. We have safety/risk look into each vendor to make sure the risk is minimal.
November 4, 2024 at 11:49 am in reply to: Do you or will you have personnel lined up to support the management roles? #64652Calysta SmileyParticipantWe do have roles in place, but will need to reevaluate structure and processes.
November 4, 2024 at 11:46 am in reply to: How can your organization help the environment when it comes to IT assets? #64651Calysta SmileyParticipantProper destruction of retired assets, reusing assets if at all possible, and making smarter eco-friendly choices when it comes to purchasing items.
November 1, 2024 at 6:30 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #64635Calysta SmileyParticipantWe do have a process for asset disposal already.
November 1, 2024 at 6:29 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #64634Calysta SmileyParticipantThis is actually a future project in our department. I assume we will expect to uncover a lot of savings when it comes to corporate cell phones and tablets.
November 1, 2024 at 6:24 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #64633Calysta SmileyParticipantFor Hardware savings, I’d like to compare at least 3 different bids for high ticket products and go with the most appealing quote.
November 1, 2024 at 6:22 pm in reply to: What software savings do you expect to uncover with your ITAM program? #64632Calysta SmileyParticipantMy goal is to have a better understanding of all software that our company utilizes. I’d like to be able to gain the knowledge of what software is used for what, and how to manage renewals/contracts in a timely manner. If I can gain a better understanding of which programs do what, then I could see if we are paying for any duplicates, or possibly have something similar that we already pay for. This is how we will cut costs over time.
Calysta SmileyParticipantOur mission is to create seamless processes and policies, knowledge base articles, and reinforce structure in order to provide excellent service to our company.
November 1, 2024 at 6:17 pm in reply to: Name individuals in your organization who are not ITAM customers. #64630Calysta SmileyParticipantWe supply the needs and requests to all employees of our company. There is no individual that we do not serve.
Calysta SmileyParticipantI definitely wouldn’t chose 3 different KPAs, I would add more. Like Project Management, Financial Management, because getting projects accomplished accurately as well as making sure that you are following financial budgets/guidelines are also super important.
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