Eddy Muleme

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June 11, 2024 at 1:15 am in reply to: How will you explain the various job titles to the Human Resources Department? #60635

Eddy Muleme
Participant

The HR department will have to appreciate that for a fully functional ITAM program, most of the key job titles will have to be constituted and filled.

June 11, 2024 at 1:11 am in reply to: Do your roles match your job title(s)? #60634

Eddy Muleme
Participant

No, roles are not job titles.

June 11, 2024 at 1:10 am in reply to: Do you or will you have personnel lined up to support the management roles? #60633

Eddy Muleme
Participant

Yes, we will have to realign the team to fill the management roles.

June 11, 2024 at 1:05 am in reply to: How can your organization help the environment when it comes to IT assets? #60632

Eddy Muleme
Participant

By implementing proper Asset Disposal procedure.

June 11, 2024 at 12:43 am in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #60631

Eddy Muleme
Participant

We do have an Asset Disposal Management process in place, however, it is outsourced.

June 11, 2024 at 12:41 am in reply to: What mobile savings do you expect to uncover with your ITAM program? #60630

Eddy Muleme
Participant

Not under consideration at the moment

June 11, 2024 at 12:40 am in reply to: What hardware savings do you expect to uncover with your ITAM program? #60629

Eddy Muleme
Participant

About 15%

June 11, 2024 at 12:38 am in reply to: What software savings do you expect to uncover with your ITAM program? #60628

Eddy Muleme
Participant

At least 10% given that I am still learning

June 11, 2024 at 12:36 am in reply to: Construct the mission of your ITAM program. #60627

Eddy Muleme
Participant

Our mission is to ensure all IT Assets are well managed from the time they are acquired up to disposal so that the organization get value.

June 11, 2024 at 12:29 am in reply to: Name individuals in your organization who are not ITAM customers. #60626

Eddy Muleme
Participant

There’s no one who is not an ITAM customer in my organization. All of them are customers; directly or indirectly.

June 10, 2024 at 1:55 am in reply to: Communication & Education Management, Program Management, and Policy Management are the foundation of every functional ITAM program. If you could, would you stick with those three KPAs as a foundation, or choose a different three KPAs? #60545

Eddy Muleme
Participant

No, they are well positioned to be the foundational KPAs for ITAM program.

June 10, 2024 at 1:50 am in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #60544

Eddy Muleme
Participant

Finance (Asset & Disposal)
Procurement Manager
IT Asset & Configuration Manager
Data Center Engineer.
Manger IT Infrastructure
Head IT Infrastructure
Chief Technology and Information Officer

June 10, 2024 at 1:45 am in reply to: What steps do you take to network with other individuals in the profession? #60543

Eddy Muleme
Participant

Attending IMUG as well as the ACE

June 10, 2024 at 1:44 am in reply to: If your organization took the ITAM360 Assessment, what rating do you expect it would get for each KPA? #60542

Eddy Muleme
Participant

Less than 50%

June 10, 2024 at 1:41 am in reply to: Being an IAITAM member demonstrates a commitment to growing the ITAM profession. In what ways will you personally contribute to the industry? #60541

Eddy Muleme
Participant

Being an initiator of change in ensuring that Compliance is attained in my organization. Through continuous learning and training, I intend to attain reasonable level of competence that will position me to train more on ITAM principles.
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